Shipping

We offer same day shipping that is typically available on in-stock items for most orders received before 3:00 PM Pacific Time Monday through Friday. No orders are shipped on Saturdays, Sundays or legal holidays. Please ensure that you enter the same exact billing address and telephone number that your credit card company has on file for your account to avoid delays in processing your order.

UPS Next Day, Second Day, three Day or Ground shipping is available.

Shipping Charges are calculated based on UPS Ground charges based on product approximate weight and size of each product and the destination of the shipment. Due to the infinite number of combinations possible on an order, the wide variety of sizes and weights of products, and multiple packages or shipments it is impossible to calculate freight charges of every shipment accurately in advance. We have taken every possible step to calculate these charges accurately to bring you the convenience of knowing your shipping charges when placing your order.

Occasionally, additional shipping and handling fees may apply to multiple packages and / or shipments, special orders, large (UPS Oversize) or heavy items. A few of our products are too large to ship UPS and have to be shipped via a motor freight carrier. These products are clearly designated with "MUST SHIP BY TRUCK" throughout our web store.

If additional shipping charges or motor freight charges are incurred, you will receive a separate invoice via e-mail once your order has shipped for actual additional shipping charges or motor freight charges. We never mark up these additional shipping charges, you will only pay the exact additional amount we pay to the shipper! Most shipping charges are billed within five business days of shipment, but occasionally charges may take up to two weeks to appear on your credit card statement. By submitting this purchase order you have authorized Competition Motorsports to bill your credit card for any additional shipping charges.

Items designated in the product description as "Special Order" may be subject to a nominal drop ship charge (usually between $5-$10) these products are clearly marked in the product description. Any products designated at "UPS Hazardous Materials Charge" are subject to additional UPS shipping charges. These products are clearly designated in the product descriptions.

PLEASE NOTE: Sorry, but we can not deliver to P.O. Boxes!

We ship only within the United States at this time.

UPS Ground - delivers within 1-5 business days

Damaged Shipments - If you received a damaged shipment from UPS, please call UPS at 1-800-PICK UPS (1-800-742-5877) and request a Damage Inspection.


Returns

Product returns on non-defective, unused products are available within the first thirty (30) days after the invoice date. Your credit card will be refunded for the full purchase price plus sales tax (if applicable). A $5 processing fee will be applied to all non-defective returns. All non-defective returns are subject to a 15% restocking charge. Before returning any item you must submit a RMA (Return Merchandise Authorization) e mail for approval. An RMA (Returned Merchandise Authorization) number for the merchandise you wish to return will be forwarded to you via your e mail address.

All merchandise to be returned must be accompanied by an RMA number and be in its original packaging. The product must be unused, unaltered and unchanged from its original state. Merchandise must be returned in "new, unused" condition, in original packaging (in re-saleable condition) and with all instructions, manuals, warranty cards and accessories. Any merchandise returned that does not meet this criteria may be subjected to an additional $25 handling fee or refusal.

A separate RMA number is required for each part that is to be returned. The item and RMA number must match for the return to be accepted. Absolutely no returns will be accepted without a valid RMA number. Due to the nature of their use, racing parts are not covered by warranty once they have been used. When it is determined the part is defective, we will either replace it or offer you a refund (depending on warranty from each manufacturer). No refunds will be given on shipping charges.

Sorry, we can not accept returns on any opened computer software or consumable type products (brake fluid, polishes, cleaners, etc.)

Please follow the following steps when requesting your return to ensure prompt and processing and credit to your account:

Contact us with a Product Return Request to obtain a Return Merchandise Authorization number (RMA).

All merchandise to be returned must be accompanied by an RMA number and in its original packaging. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refused.

You will receive an RMA number via E Mail (or over the telephone if we cant reach you via e mail) with shipping instructions and address to send your merchandise.

Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back to us (if possible, please use the carton that you received the part in from us). Clearly print the RMA Number on the outside of the shipping carton (not the actual merchandise packaging being returned). Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we cant resell a box that has been defaced.

We need the invoice number, or better yet, a copy of the original invoice or packing slip showing when the product was purchased. Please include this information with merchandise you are returning. Returns will be assessed a $5 processing fee per RMA number. This fee will be deducted from the amount credited to your credit card account, plus any applicable restocking charges, typically 15% of purchase price.

All returns must be shipped prepaid via UPS Ground - no collect shipments will be accepted. Please insure the part for its full value to protect yourself against loss or damage in transit.

Sorry, we cant accept returns on product on Special Order items.

All return merchandise must be shipped via United Parcel Service (UPS). If we determine that the part was shipped in error by our warehouse, we will either issue a UPS Call Tag or make arrangements to refund the return shipping at published UPS ground rates to your credit card. Please retain your shipping receipts for proof of purchase.

If the merchandise return requires shipment by truck, you must use the carrier we authorize on the RMA number correspondence we send you. No bus shipments will be accepted.

If you have any questions concerning our shipping and returns policy please feel free to call anytime.